PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY BEFORE USING THIS SITE

What's in these terms?

These terms tell you the rules for using our website www.Matsource.co.uk (our site). Click on the links below to go straight to more information on each area:

• Who we are and how to contact us.
• By using our site you accept these terms.
• There are other terms that may apply to you .
• Our services .
• Registration and credit check.
• Payments
• Fair use .
• We may make changes to these terms.
• Our responsibility for loss or damage suffered by you.
• Which country's laws apply to any disputes?

Who we are and how to contact us

www.Matsource.co.uk is a site operated by Matsource Limited ("We"). We are a limited company registered in England and Wales under company number 11782613 and have our registered office at Cedar House, Hazell Drive, Newport, Gwent NP10 8FY. Our VAT number is 321931427.
To contact us, please email admin@matsource.co.uk.

By using our site you accept these terms

By using our site, you confirm that you accept these terms of use and that you agree to comply with them.
If you do not agree to these terms, you must not use our site.
We recommend that you print a copy of these terms for future reference.

There are other terms that may apply to you

These terms of use refer to the following additional terms, which also apply to your use of our site:

• Our Privacy Policy
• Our Cookie Policy
• Our Website Terms and Conditions which set out information about the permitted use of our site.

You will be provided with the supplier’s terms and conditions of supply before purchasing the goods. If you purchase the goods, the supplier’s terms and conditions will apply to the sales. We will not be the supplier of those goods.

Our Services

Our site is an online platform which allows independent third party suppliers the opportunity to quote for material requested through our site by you. We will not charge you for these services unless you enter into a contract with a third party supplier. If you enter into a contract with a third party supplier we will charge you an agency fee of 7.5% of the contract value, net of VAT.
Whilst we try to ensure a high quality level of supplier, we do not recommend or endorse any supplier and it is for you to decide whether to make a purchase and which supplier to purchase from. We provide a platform to help facilitate transactions and create a venue for suppliers and customers to complete transactions. We are neither the buyer nor seller of the items and at no point will we be their owner. However, we act as agent for the supplier and enter into contracts on their behalf. In all circumstances, when you make a purchase through our site, you will be entering into a contract with the selected supplier and not with us. The terms and conditions of supply will be provided to you on an anonymised basis by the suppliers with the quotes.
By placing a request and entering personal information onto our site you are giving us express consent to provide your personal data to our network of independent suppliers for the purpose of quoting for and supplying the materials requested.
When requesting a quote on our site, it is your sole responsibility for ensuring that all information is full and accurate and entered correctly. Please note that the longer you leave a quote open on our site, the more results you are likely to receive. Quotes may be returned which offer alternative products from those requested. You are solely responsible for ensuring that materials quoted meet your requirements.
Quotes will be displayed in order of descending price and may also be viewed in order of delivery speed and availability of credit terms. The name of the suppliers providing quotes will not be visible to you. Where you accept a quote you will be provided with the name of the supplier with whom you have placed an order. When you accept a quote, you will enter into an agreement with the supplier for the provision of the material.
We are unable to accept any responsibility or liability whatsoever for any materials purchased via our site, for any loss or damage which may result from their subsequent use or from any breaches of the supply contract.

Registration and credit check

In order to use our site you must register. You are responsible for providing accurate registration information to us and you are solely responsible for keeping your information up to date.
Where you are a business, you confirm that any individual registering on your behalf has the authority to enter into these terms and any subsequent contracts on behalf of the business.
In registering for our site, you agree that we may conduct a credit check on you and update this credit check at least quarterly. You acknowledge that we may provide your credit score to suppliers in order for them to determine appropriate credit terms. Credit terms are offered at the sole discretion of the suppliers.

Payments

When you accept a quote you enter into a supply contract with the supplier and we will collect payment for the materials and our intermediary fee through our site, acting as agent of the supplier. Where you are a business, you may be offered credit terms. Any credit terms offered to you are at the discretion of the supplier. Where no credit terms are offered, you must make payment when you place your order. We will promptly notify the supplier when monies have been received from you. Thereafter the supplier will be responsible for releasing the goods.
Where you have been offered credit terms, we will issue you with a statement on a monthly basis through the customer portal on our site setting out the amounts due. You must make payment to us, acting as agent of the supplier by the 30th of each month (28th February).
We reserve the right to keep records of any late payments you make and to make this information available to suppliers. At our sole discretion, we may suspend access to our site where you have failed to make payments on time.
We do not accept any liability for any delays to payments including where this leads to a delay in the delivery of goods

Fair Use

You agree that once you have placed an order through our site you will not contact the supplier directly with a view to placing the same order directly with them. If we reasonably suspect that you are not complying with this term we may suspend or withdraw your access to our site

We may make changes to these terms

We amend these terms from time to time. Every time you wish to use our site, please check these terms to ensure you understand the terms that apply at that time.

Our responsibility for loss or damage suffered by you

• We do not exclude or limit in any way our liability to you where it would be unlawful to do so. This includes liability for death or personal injury caused by our negligence or the negligence of our employees, agents or subcontractors and for fraud or fraudulent misrepresentation
• We exclude all implied conditions, warranties, representations or other terms that may apply to our site or any content on it
• We will not be liable to you for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with:
  • use of, or inability to use, our site; or
  • use of or reliance on any content displayed on our site
• In particular, we will not be liable for:
  • loss of profits, sales, business, or revenue;
  • business interruption;
  • loss of anticipated savings
  • loss of business opportunity, goodwill or reputation or
  • any indirect or consequential loss or damage.

If you are a consumer user:

• Please note that we only provide our site for business use. You agree not to use our site as a consumer.

Which country's laws apply to any disputes?

These terms of use, their subject matter and their formation (and any non-contractual disputes or claims) are governed by English law. We both agree to the exclusive jurisdiction of the courts of England and Wales.

Matsource Limited Service Privacy Notice

 

CONTENTS

____________________________________________________________

CLAUSE

1. Important information and who we are... 1
2. The data we collect about you... 2
3. How is your personal data collected?... 3
4. How we use your personal data... 4
5. Disclosures of your personal data... 6
6. International transfers... 7
7. Data security... 7
8. Data retention... 7
9. Your legal rights... 7
10. Glossary... 9
11. Cookie Policy... 10

 

Introduction

Welcome to our privacy notice for users of the Matsource Limited website (the Website), the Matsource Limited Customer Portal (the Customer Portal) and the Matsource Limited Supplier Portal (the Supplier Portal) which together are referred to as “the Service”.

We respect your privacy and are committed to protecting your personal data. This privacy notice will inform you as to how we look after your personal data when you visit the Website, the Customer Portal or the Supplier Portal (regardless of where you visit it from) and tell you about your privacy rights and how the law protects you.

1. Important information and who we are

Controller

Matsource Limited is the controller and responsible for your personal data (referred to as "the Company", "we", "us" or "our" in this privacy notice).

We have appointed a data privacy manager (DPM) who is responsible for overseeing questions in relation to this privacy notice. If you have any questions about this privacy notice, including any requests to exercise your legal rights, please contact the DPM using the details set out below.

Contact details

Full name of data controller: Matsource Limited

Name or title of DPM: Mark McGregor

Email address: admin@matsource.co.uk

Postal address: Matsource Limited, Suite A8, Britannia House, Caerphilly Business Park, Van Road, Caerphilly, CF83 3GG

You have the right to make a complaint at any time to the Information Commissioner's Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk). We would, however, appreciate the chance to deal with your concerns before you approach the ICO so please contact us in the first instance.

Purpose of this privacy notice

This privacy notice aims to give you information on how we collect and process your personal data through your use of the Website, the Customer Portal or the Supplier Portal, including any data you may provide or create through using the Website, the Customer Portal or the Supplier Portal.

This website is not intended for children and we do not knowingly collect data relating to anyone under the age of 16.

It is important that you read this privacy notice together with any other privacy notice or fair processing notice we may provide on specific occasions or in specific circumstances when we are collecting or processing personal data about you, so that you are fully aware of how and why we are using your data. This privacy notice relates only to the Website, the Customer Portal or the Supplier Portal Service and supplements the any other notices we may send to you and is not intended to override them.

ORGANISATION

Changes to the privacy notice and your duty to inform us of changes

We keep our privacy policy under regular review. This version was last updated on 31 July 2019.

It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes during your relationship with us.

Third-party links

The Website may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy notice of every website you visit.

2. The data we collect about you

Personal data, or personal information, means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data). Information about a business is not normally personal data, although we may collect the personal data of individuals in the course of our dealings with businesses.

We may collect, use, store and transfer different kinds of personal data about you which we have grouped together follows:

• Identity Data which includes first name, maiden name, last name, username or similar identifier, title and job title.
• Contact Data which includes address, email address and telephone numbers.
• Financial Data which may include any personal bank account and payment card details that are provided to us and the results of credit checks where these are carried out on individuals.
• Transaction Data which includes details about payments to and from you and other details of products and services you have purchased using the Service.
• Technical Data which includes internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform and other technology on the devices you use to access the Service.
• Profile Data which includes your username and password, purchases and orders made by you or from you and feedback.
• Usage Data which includes information about how you use the Service
• Marketing and Communications Data including your preferences in receiving marketing from us and our third parties and your communication preferences
• Cookies We use cookies to improve the user experience, and to gather general statistics about users of the Service. Among other things, cookies allow you to log on to the Service. We use both First Party Cookies – these are set by us and can only be read by our systems; as well as Third Party Cookies – these are by one of our approved third parties to monitor the Service and improve the user experience.

 

We may also collect, use and share Aggregated Data such as statistical or demographic data for any purpose. Aggregated Data may be derived from your personal data but is not considered personal data in law as this data does not directly or indirectly reveal your identity However, if we combine or connect Aggregated Data with your personal data so that it can directly or indirectly identify you, we treat the combined data as personal data which will be used in accordance with this privacy notice.

We do not collect any Special Categories of Personal Data about you (this includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health and genetic and biometric data). Nor do we collect any information about criminal convictions and offences.

If you fail to provide personal data

Where we need to collect personal data by law, or under the terms of a contract we have with you and you fail to provide that data when requested, we may not be able to perform the contract we have or are trying to enter into with you (for example, to provide you access to the Service or provide you with a service or information via the Service). In this case, we may not be able to provide the information or service in question.

3. How is your personal data collected?

We use different methods to collect data from and about you including through:

• Direct interactions. You may give us your Identity, Contact, Financial and other data through using the Service. This includes personal data you provide when you :
• Create an account on the Customer Portal or Supplier Portal;
• Use the Service to place or receive orders, or for any other purpose;
• Subscribe to emails or request marketing information form us;
• Request that any other information is sent to you;
• Give feedback.
• Automated technologies or interactions. As you interact with the Service, we may automatically collect Technical Data about your equipment, browsing actions and patterns and how you use the Service. We may also collect information from fields that you regularly input to allow those fields to be automatically populated when you use the Service in future. We may also use automated technology to collect the information we require to carry out credit checks. We collect this personal data by using cookies, server logs and other similar technologies.
• Third parties or publicly available sources. We will receive personal data about you from various third parties and public sources as set out below
  • In the case of customers we may receive information from suppliers who use the Service
  • In the case of suppliers we may receive information from our customers who use the Service
  • Identity and Contact Data from publicly available sources such as Companies House and the Electoral Register based inside the EU.
  • Information provided by credit checking agencies

4. How we use your personal data

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

• Where we need to perform the contract we are about to enter into or have entered into with you.
• Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.
• Where we need to comply with a legal or regulatory obligation.

Generally we do not rely on consent as a legal basis for processing your personal data although in limited circumstances we may get your consent before sending some direct marketing communications to you via email or text message. You have the right to withdraw consent to marketing at any time by contacting us.

Purposes for which we will use your personal data

We have set out below, in a table format, a description of all the ways we plan to use your personal data, and which of the legal bases we rely on to do so. We have also identified what our legitimate interests are where appropriate.

Note that we may process your personal data for more than one lawful ground depending on the specific purpose for which we are using your data. Please contact us if you need details about the specific legal ground we are relying on to process your personal data where more than one ground has been set out in the table below.

Purpose/Activity	Type of data	Lawful basis for processing including basis of legitimate interest
To register you as a new user Of the Customer Portal or Supplier Portal	(a) Identity (b) Contact	(a) Performance of a contract with you (b) Necessary for our legitimate interests (to assist us in the delivery of the Service to you)
In the case of users of the Customer Portal to carry out credit checks	(a) Identity (b) Contact (c) Financial	(a) Performance of a contract with you (b) Necessary for our legitimate interests (to enable us to provide the Service to you) (c) Necessary for the legitimate interests of a third party (suppliers)
In order to deal with our ongoing commercial relationship including the processing of orders by customers who use the Service and the payment of suppliers who use the Service	(a) Identity (b) Contact (c) Financial (d) Transaction (e) Profile	(a) Performance of a contract with you (b) Necessary for our legitimate interests (to enable us to provide the Service to you) (c) Necessary for the legitimate interests of a third party (suppliers)
To manage our relationship with you which will include: (a) Notifying you about changes to our terms or privacy policy (b) Asking you to provide us with feedback	(a) Identity (b) Contact (c) Profile (d) Marketing and Communications	(a) Performance of a contract with you (b) Necessary to comply with a legal obligation (c) Necessary for our legitimate interests (to help us improve the Service)
To maintain and update the Service and to develop additional features and functionality and improve the Service.	a) Identity (b) Contact (c) Profile (d) Comments and posts	(a) Necessary for our legitimate interests (to assist us in the delivery of the Service to you)
To administer and protect our business and the Service (including troubleshooting, data analysis, testing, system maintenance, support, reporting and hosting of data)	(a) Identity (b) Contact (c) Technical	(a) Necessary for our legitimate interests (for running our business, provision of administration and IT services, network security, to prevent fraud and in the context of a business reorganisation or group restructuring exercise) (b) Necessary to comply with a legal obligation
To use data analytics to improve the Service, products/services, and customer relationships and experiences	(a) Technical (b) Usage	Necessary for our legitimate interests (to assist us in the delivery of products/services through the Service and to ensure that the Service is appropriate and relevant to users)
To make suggestions and recommendations to you about goods or services that may be of interest to you	(a) Identity (b) Contact (c) Technical (d) Usage (e) Profile (f) Marketing and Communications	Necessary for our legitimate interests (to develop our products/services and grow our business)

Promotional Offers From Us

We may use your Identity, Contact, Technical, Usage and Profile Data to form a view on what we think you may want or need, or what may be of interest to you. This is how we decide which products, services and offers may be relevant for you (we call this marketing).

You may receive marketing communications from us if you have requested information from us or purchased goods or services from us and you have not opted out of receiving that marketing.

Third-Party Marketing

We will get your express opt-in consent before we share your personal data with any third party for marketing purposes.

Opting Out

You can ask us or third parties to stop sending you marketing messages at any time by following the opt-out links on any marketing message sent to you or by contacting us at any time.

Where you opt out of receiving these marketing messages, this will not apply to personal data provided to us as a result of a product/service purchase, warranty registration, product/service experience or other transactions.

Cookies

You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of the Service may become inaccessible or not function properly.

Change of purpose

We will only use your personal data for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose. If we need to use your personal data for an unrelated purpose, we will notify you and we will explain the legal basis which allows us to do so.

Please note that we may process your personal data without your knowledge or consent, in compliance with the above rules, where this is required or permitted by law.

5. Disclosures and sharing of your personal data

We may have to share your personal data with the parties set out below for the purposes set out in the table in paragraph 4 above. We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions

• Credit Checking Agencies
• In the case of customers using the Customer Portal, with users of the Supplier Portal
• In the case of suppliers using the Supplier Portal, with users of the Customer Portal
• On your instruction.
• With Third Party Providers, such as cloud computing or other IT providers.
• With corporate affiliates, or some other legal entity that results from the merger, acquisition dissolution or reorganisation of the Company
• To comply with regulations or other applicable laws and legitimate legal requests from law enforcing agencies.
• To enforce our rights and for the safety of authorised users of the Service or a third party/parties to whom we may choose to sell, transfer, or merge parts of our business or our assets. Alternatively, we may seek to acquire other businesses or merge with them. If a change happens to our business, then the new owners may use your personal data in the same way as set out in this privacy notice.

6. International transfers

We do not transfer your personal data outside the European Economic Area (EEA)

7. Data security

All your information will be stored in an electronic form on the Matsource IT system which utilises Microsoft Azure.  We have put in place appropriate security measures, including built in encryption, to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.

We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.

8. Data retention

How long will you use my personal data for?

We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.

By law we have to keep basic information about our customers (including Contact, Identity, Financial and Transaction Data) for six years after they cease being customers for tax purposes.

9. Your legal rights

Under certain circumstances, you have rights under data protection laws in relation to your personal data. You have the right to:

Request access to your personal data (commonly known as a "data subject access request"). This enables you to receive a copy of the personal data we hold about you and to check that we are lawfully processing it.

Request correction of the personal data that we hold about you. This enables you to have any incomplete or inaccurate data we hold about you corrected, though we may need to verify the accuracy of the new data you provide to us.

Request erasure of your personal data. This enables you to ask us to delete or remove personal data where there is no good reason for us continuing to process it. You also have the right to ask us to delete or remove your personal data where you have successfully exercised your right to object to processing (see below), where we may have processed your information unlawfully or where we are required to erase your personal data to comply with local law. Note, however, that we may not always be able to comply with your request of erasure for specific legal reasons which will be notified to you, if applicable, at the time of your request.

Object to processing of your personal data where we are relying on a legitimate interest (or those of a third party) and there is something about your particular situation which makes you want to object to processing on this ground as you feel it impacts on your fundamental rights and freedoms. You also have the right to object where we are processing your personal data for direct marketing purposes. In some cases, we may demonstrate that we have compelling legitimate grounds to process your information which override your rights and freedoms.

Request restriction of processing of your personal data. This enables you to ask us to suspend the processing of your personal data in the following scenarios: (a) if you want us to establish the data's accuracy; (b) where our use of the data is unlawful but you do not want us to erase it; (c) where you need us to hold the data even if we no longer require it as you need it to establish, exercise or defend legal claims; or (d) you have objected to our use of your data but we need to verify whether we have overriding legitimate grounds to use it.

Request the transfer of your personal data to you or to a third party. We will provide to you, or a third party you have chosen, your personal data in a structured, commonly used, machine-readable format. Note that this right only applies to automated information which you initially provided consent for us to use or where we used the information to perform a contract with you.

Withdraw consent at any time where we are relying on consent to process your personal data. However, this will not affect the lawfulness of any processing carried out before you withdraw your consent. If you withdraw your consent, we may not be able to provide certain products or services to you. We will advise you if this is the case at the time you withdraw your consent.

If you wish to exercise any of the rights set out above, please contact us

No fee usually required

You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive. Alternatively, we may refuse to comply with your request in these circumstances.

What we may need from you

We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.

Time limit to respond

We try to respond to all legitimate requests within one month. Occasionally it may take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated.

9. Glossary

LAWFUL BASIS

Legitimate Interest means the interest of our business in conducting and managing our business to enable us to give you the best service/product and the best and most secure experience. We make sure we consider and balance any potential impact on you (both positive and negative) and your rights before we process your personal data for our legitimate interests. We do not use your personal data for activities where our interests are overridden by the impact on you (unless we have your consent or are otherwise required or permitted to by law).

Performance of Contract means processing your data where it is necessary for the performance of a contract to which you are a party or to take steps at your request before entering into such a contract.

Comply with a legal or regulatory obligation means processing your personal data where it is necessary for compliance with a legal or regulatory obligation that we are subject to.

THIRD PARTIES

External Third Parties

• Service providers acting as processors based in the UK or EEA who provide IT and system administration services.
• Professional advisers acting as processors or joint controllers including lawyers, bankers, auditors and insurers based in the UK who provide consultancy, banking, legal, insurance and accounting services.

10. Matsource Cookie Policy

WHAT ARE COOKIES?

Cookies are small text files containing a string of characters that can be placed on your computer or mobile device that uniquely identify your browser or device.

WHAT ARE COOKIES USED FOR?

Cookies allow a site or services to know if your computer or device has visited that site or service before. Cookies can then be used to help understand how the site or service is being used, help you navigate between pages efficiently, help remember your preferences, and generally improve your browsing experience. Cookies can also help ensure marketing you see online is more relevant to you and your interests.

WHAT TYPES OF COOKIES DOES MATSOURCE USE?

There are generally four categories of cookies: “Strictly Necessary,” “Performance,” “Functionality,” and “Targeting.” Matsource routinely uses all four categories of cookies on the Service. You can find out more about each cookie category below.

Strictly Necessary Cookies. These cookies are essential, as they enable you to move around the Service and use its features, such as accessing logged in or secure areas.

Performance Cookies. These cookies collect information about how you have used the Service, for example, information related to the unique username you have provided, so that less strain is placed on our backend infrastructure. These cookies may also be used to allow us to know that you have logged in so that we can serve you fresher content than a user who has never logged in. We also use cookies to track aggregate Service usage and experiment with new features and changes on the Service. The information collected is used to improve how the Service works.

Functionality Cookies. These cookies allow us to remember how you’re logged in, whether you chose to no longer see advertisements, whether you made an edit to an article on the Service while logged out, when you logged in or out, the state or history of Service tools you’ve used. These cookies also allow us to tailor the Service to provide enhanced features and content for you and to remember how you’ve customised the Service in other ways. The information these cookies collect may be anonymous, and they are not used to track your browsing activity on other sites or services.

Targeting Cookies. Matsource, our advertising partners or other third party partners may use these types of cookies to deliver advertising that is relevant to your interests. These cookies can remember that your device has visited a site or service, and may also be able to track your device’s browsing activity on other sites or services other than Matsource. This information may be shared with organisations outside Matsource, such as advertisers and/or advertising networks to deliver the advertising, and to help measure the effectiveness of an advertising campaign, or other business partners for the purpose of providing aggregate Service usage statistics and aggregate Service testing.

HOW LONG WILL COOKIES STAY ON MY DEVICE?

The length of time a cookie will stay on your computer or mobile device depends on whether it is a “persistent” or “session” cookie. Session cookies will only stay on your device until you stop browsing. Persistent cookies stay on your computer or mobile device until they expire or are deleted.

FIRST AND THIRD PARTY COOKIES

First-party cookies are cookies that belong to Matsource, third-party cookies are cookies that another party places on your device through our Service. Third-party cookies may be placed on your device by someone providing a service for Matsource, for example to help us understand how our service is being used. Third-party cookies may also be placed on your device by our business partners so that they can use them to advertise products and services to you elsewhere on the Internet.

HOW TO CONTROL AND DELETE COOKIES

If you want to delete cookies follow the instructions at http://www.wikihow.com/Clear-Your-Browser%27s-Cookies. If you wish to disable your browser from receiving cookies follow the instructions at http://www.wikihow.com/Disable-Cookies. Note that if you set your browser to disable cookies, you may not be able to access certain parts of our Service and other parts of our Service may not work properly. You can find out more information cookie settings at third-party information sites, such as www.allaboutcookies.org.

 

 

Contacts US

Email our DPM at admin@matsource.co.uk

PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY BEFORE USING THIS SITE

What's in these terms?

These terms tell you the rules for using our website www.Matsource.co.uk (our site).

Click on the links below to go straight to more information on each area:

• Who we are and how to contact us.
• By using our site you accept these terms .
• There are other terms that may apply to you .
• We may make changes to these terms .
• We may make changes to our site.
• We may suspend or withdraw our site.
• Our site is only for business users in the UK .
• You must keep your account details safe .
• How you may use material on our site.
• Do not rely on information on our site.
• We are not responsible for websites we link to .
• User-generated content is not approved by us.
• How to complain about content uploaded by other users.
• How we may use your personal information.
• Uploading content to our site.
• Acceptable use policy.
• Content standards.
• We are not responsible for viruses and you must not introduce them.
• Rules about linking to our site.
• Which country's laws apply to any disputes?

Who we are and how to contact us

www.Matsource.co.uk is a site operated by Matsource Limited ("We"). We are a limited company registered in England and Wales under company number 11782613 and have our registered office at Cedar House, Hazell Drive, Newport, Gwent NP10 8FY. Our VAT number is 321931427.

To contact us, please email admin@matsource.co.uk

By using our site you accept these terms

By using our site, you confirm that you accept these terms of use and that you agree to comply with them.

If you do not agree to these terms, you must not use our site.

We recommend that you print a copy of these terms for future reference.

There are other terms that may apply to you

These terms of use refer to the following additional terms, which also apply to your use of our site:

• Our Privacy Policy [INSERT AS LINK TO SITE'S PRIVACY POLICY]. See further information under How we may use your personal data.
• Our Cookie Policy [INSERT AS LINK TO COOKIE POLICY], which sets out information about the cookies on our site.
• Our Customer Agreement which sets out further information about our agreement with you, if you are a customer.
• Our Supplier Agreement which sets out further information about our agreement with you, if you are a supplier.

We may make changes to these terms

We amend these terms from time to time. Every time you wish to use our site, please check these terms to ensure you understand the terms that apply at that time.

We may make changes to our site

We may update and change our site from time to time to reflect changes to our products, our users' needs and our business priorities.

We may suspend or withdraw our site

Our site is made available free of charge.

We do not guarantee that our site, or any content on it, will always be available or be uninterrupted. We may suspend or withdraw or restrict the availability of all or any part of our site for business and operational reasons. We will try to give you reasonable notice of any suspension or withdrawal.

You are also responsible for ensuring that all persons who access our site through your internet connection are aware of these terms of use and other applicable terms and conditions, and that they comply with them.

Our site is only for business users in the UK

Our site is directed to business users trading in the United Kingdom. We do not represent that content available on or through our site is appropriate for use or available in other locations. Our site is not appropriate for use for consumers. If you are a consumer you must not attempt to register for or make use of our site.

You must keep your account details safe

If you choose, or you are provided with, a user identification code, password or any other piece of information as part of our security procedures, you must treat such information as confidential. You must not disclose it to any third party.

We have the right to disable any user identification code or password, whether chosen by you or allocated by us, at any time, if in our reasonable opinion you have failed to comply with any of the provisions of these terms of use.

If you know or suspect that anyone other than you knows your user identification code or password, you must promptly notify us at admin@matsource.co.uk

How you may use material on our site

We are the owner or the licensee of all intellectual property rights in our site, and in the material published on it (with the exception of your logos which may be displayed on our site). Those works are protected by copyright laws and treaties around the world. All such rights are reserved.

You may print off one copy, and may download extracts, of any page(s) from our site for your personal use and you may draw the attention of others within your organisation to content posted on our site.

You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.

Our status (and that of any identified contributors) as the authors of content on our site must always be acknowledged.

You must not use any part of the content on our site for commercial purposes without obtaining a licence to do so from us or our licensors.

If you print off, copy or download any part of our site in breach of these terms of use, your right to use our site will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.

Do not rely on information on this site

The content on our site is provided for general information only. It is not intended to amount to advice on which you should rely. You must obtain professional or specialist advice before taking, or refraining from, any action on the basis of the content on our site.

Although we make reasonable efforts to update the information on our site, we make no representations, warranties or guarantees, whether express or implied, that the content on our site is accurate, complete or up to date.

We are not responsible for websites we link to

Where our site contains links to other sites and resources provided by third parties, these links are provided for your information only. Such links should not be interpreted as approval by us of those linked websites or information you may obtain from them.

We have no control over the contents of those sites or resources.

User-generated content is not approved by us

This website may include information and materials uploaded by other users of the site. This information and these materials have not been verified or approved by us. The views expressed by other users on our site do not represent our views or values.

How to complain about content uploaded by other users

If you wish to complain about content uploaded by other users please contact us on [HYPERLINK TO CONTACT US DETAILS].

How we may use your personal information

We will only use your personal information as set out in our [LINK TO PRIVACY POLICY].

Uploading content to our site

Whenever you make use of a feature that allows you to upload content to our site, or to make contact with other users of our site, you must comply with the content standards set out in our Acceptable Use Policy [INSERT AS LINK TO ACCEPTABLE USE POLICY].

You warrant that any such contribution does comply with those standards, and you will be liable to us and will indemnify us for any breach of that warranty. This means you will be responsible for any loss or damage we suffer as a result of your breach of warranty.

Any content you upload to our site will be considered non-confidential and non-proprietary. You retain all of your ownership rights in your content, but you are required to grant us and other users of our site a limited licence to use, store and copy that content and to distribute and make it available to third parties. The rights you license to us are described in Rights you are giving us to use material you upload [INSERT AS LINK].

We also have the right to disclose your identity to any third party who is claiming that any content posted or uploaded by you to our site constitutes a violation of their intellectual property rights, or of their right to privacy.

We have the right to remove any posting you make on our site if, in our opinion, your post does not comply with the content standards set out in our Acceptable Use Policy [INSERT LINK TO ACCEPTABLE USE POLICY BELOW].

You are solely responsible for securing and backing up your content.

Acceptable use policy

You may use our site only for lawful purposes. You may not use our site:

• In any way that breaches any applicable local, national or international law or regulation.
• In any way that is unlawful or fraudulent, or has any unlawful or fraudulent purpose or effect.
• For the purpose of harming or attempting to harm minors in any way.
• To bully, insult, intimidate or humiliate any person.
• To send, knowingly receive, upload, download, use or re-use any material which does not comply with our content standards [INSERT LINK TO CONTENT STANDARDS BELOW].
• To transmit, or procure the sending of, any unsolicited or unauthorised advertising or promotional material or any other form of similar solicitation (spam).
• To knowingly transmit any data, send or upload any material that contains viruses, Trojan horses, worms, time-bombs, keystroke loggers, spyware, adware or any other harmful programs or similar computer code designed to adversely affect the operation of any computer software or hardware.

You also agree:

• Not to reproduce, duplicate, copy or re-sell any part of our site in contravention of the provisions of these terms of website use;
• Not to access without authority, interfere with, damage or disrupt:
  • any part of our site;
  • any equipment or network on which our site is stored;
  • any software used in the provision of our site; or
  • any equipment or network or software owned or used by any third party.

Content standards

These content standards apply to any and all material which you contribute to our site (Contribution), and to any interactive services associated with it.

The Content Standards must be complied with in spirit as well as to the letter. The standards apply to each part of any Contribution as well as to its whole.

We will determine, in our sole discretion, whether a Contribution breaches the Content Standards.

A Contribution must:

• Be accurate (where it states facts).
• Be genuinely held (where it states opinions).
• Comply with the law applicable in England and Wales and in any country from which it is posted.

A Contribution must not:

• Be defamatory of any person.
• Be obscene, offensive, hateful or inflammatory.
• Bully, insult, intimidate or humiliate.
• Promote sexually explicit material.
• Include child sexual abuse material.
• Promote violence.
• Promote discrimination based on race, sex, religion, nationality, disability, sexual orientation or age.
• Infringe any copyright, database right or trade mark of any other person.
• Be likely to deceive any person.
• Breach any legal duty owed to a third party, such as a contractual duty or a duty of confidence.
• Promote any illegal activity.
• Be in contempt of court.
• Be threatening, abuse or invade another's privacy, or cause annoyance, inconvenience or needless anxiety.
• Be likely to harass, upset, embarrass, alarm or annoy any other person.
• Impersonate any person or business or misrepresent your identity or affiliation with any person or business.
• Advocate, promote, incite any party to commit, or assist any unlawful or criminal act such as (by way of example only) copyright infringement or computer misuse.
• Contain a statement which you know or believe, or have reasonable grounds for believing, that members of the public to whom the statement is, or is to be, published are likely to understand as a direct or indirect encouragement or other inducement to the commission, preparation or instigation of acts of terrorism.
• Contain any advertising or promote any services or web links to other sites.

We are not responsible for viruses and you must not introduce them

We do not guarantee that our site will be secure or free from bugs or viruses.

You are responsible for configuring your information technology, computer programmes and platform to access our site. You should use your own virus protection software.

You must not misuse our site by knowingly introducing viruses, trojans, worms, logic bombs or other material that is malicious or technologically harmful. You must not attempt to gain unauthorised access to our site, the server on which our site is stored or any server, computer or database connected to our site. You must not attack our site via a denial-of-service attack or a distributed denial-of service attack. By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our site will cease immediately.

Rules about linking to our site

You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it.

You must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.

You must not establish a link to our site in any website that is not owned by you.

Our site must not be framed on any other site, nor may you create a link to any part of our site other than the home page.

We reserve the right to withdraw linking permission without notice.

The website in which you are linking must comply in all respects with the content standards set out in our Acceptable Use Policy [INSERT AS LINK TO ACCEPTABLE USE POLICY].

If you wish to link to or make any use of content on our site other than that set out above, please contact admin@matsource.co.uk

Which country's laws apply to any disputes?

These terms of use, their subject matter and their formation (and any non-contractual disputes or claims) are governed by English law. We both agree to the exclusive jurisdiction of the courts of England and Wales.